Reference: 2025-181

Salary; £26,835- £31,586 per annum.  We also have an excellent pension scheme with an employer contribution of 19%.

The Insurance Claims Handler will be responsible for managing an allocation of work items from initial claims registration to resolution – involving pre-litigation Public Liability, Employers Liability and Ex-Gratia Property Damage claims.

The essential criteria are detailed in the Candidate Information Pack.

Candidates must meet the following requirements:

• Hold a BTEC Higher or equivalent qualification plus one years’ relevant insurance claims experience

Or

• Hold a BTEC National or equivalent qualification plus two years’ relevant insurance claims experience

Or

• Exceptionally, candidates not holding the above level of qualification but with three years’ insurance claims experience, may also be considered. (Please include dates)

* Refer to Qualifications Framework for equivalencies

2. Candidates must demonstrate their relevant insurance experience, for the number of years required depending on their level of qualification, in the past 5 years in the following two areas: (Please include dates)

• A) Insurance Claims handling
• B) Investigation and resolution of Personal injury and/or Property Damage Claims
• 3. Candidates must possess a current driving licence or have access to a form of transport that enables them to meet the requirements of the post in full.

Desirable Criteria

• 1. Possess or be working towards either the Chartered Insurance Institute CII Certificate, or Chartered Institute of Loss Adjusters Certificate, or other relevant equivalent level qualification
• 2. Can demonstrate experience of managing litigated claims, and service providers.
• 3. Can demonstrate knowledge of a range of commercial insurance products such as Public Liability, Employers Liability, Property and Motor Fleet.

Further information, including detailed job requirements and application form, is available from our website or by:

Telephone: 03448 920900

Email: recruit@nihe.gov.uk