To ensure the effective and efficient management of the resourcing and employee services teams to ensure a professional, proactive, customer orientated and high quality service to support NIHE business and HR objectives.

To contribute, to the provision of a modern, professional and responsive service to support NIHE business delivery and our vision and values

The essential criteria are detailed in the Candidate Information Pack.

Candidates must meet the following requirements:

·       1. Possess a post graduate level qualification in Human Resource Management or equivalent.

·       2. Hold current professional membership of the Chartered Institute of Personnel and Development at Chartered Member (MCIPD) or above

OR

·       Can demonstrate ability to obtain this within 1 year of commencement.

·       3. Have at least 3 years’ HR experience providing professional HR advice and guidance to senior management on Resourcing solutions. (Please include dates)

4. Can demonstrate significant relevant HR experience in at least 3 of the 4 areas below:

·       A) Successfully leading complex HR change projects in conjunction with internal and external stakeholders

·       B) Developing and implementing workforce planning solutions for senior management

·       C) Providing advice and guidance to senior management and staff on complex terms and conditions issues

·       D) Developing quality assurance systems and managing and monitoring these to ensure the provision of a high quality service to customers.

5. Possess a current driving licence or have access to a form of transport that enables them to meet the requirements of the post in full.  *

·       Yes

·       No

Desirable Criteria

·       1. Experience of working within local government or the public sector.

·       2. Experience of working with and advising management on NJC and JNC terms and conditions

Further information, including detailed job requirements and application form, is available from our website or by:

Telephone: 03448 920900

Email: recruit@nihe.gov.uk

The Technical Manager (Improvement & Development) is responsible for leading a team of technical staff within the & Improvement & Development team to formulate technical policies and procedures across a suite of funding schemes for the private housing sector. These grants are aimed at improving housing standards, improving energy efficiency and reducing fuel poverty and enabling persons with a disability to live as independently as possible and to remain in their own home.

As a member of the Improvement & Development management team, the postholder will ensure a professional, proactive, customer orientated, and high-quality technical service is provided to our customers and stakeholders.

The essential criteria are detailed in the Candidate Information Pack.

Candidates must meet the following requirements:

·       1. i)  Hold a degree or an equivalent level qualification (Level 6*) in Building Studies or other relevant construction related subject and can demonstrate 3 years relevant experience

OR

·       ii) Hold a BTECH higher or equivalent level qualification (Level 5*) in Building Studies or other relevant construction related subject and demonstrate 4 years relevant experience

OR

·       iii) Can demonstrate equivalent continuing professional development / experiential learning and demonstrate at least 5 years relevant experience (Please include dates)

*Refer to Qualifications Framework for equivalencies

It will be the responsibility of the applicant to demonstrate equivalency.  Relevancy will be determined with due regard to the duties and level of responsibilities set out in the job description for this role.

2. For the purposes of shortlisting, applicants must demonstrate their relevant experience for the number of years required, depending on their level of qualification, by reference 3 out of the 4 the following areas:

• A) Experience in the construction, renovation, or alteration to domestic properties. This can include all aspects of the process from design to measurement and costing, construction and site management.
• B) Experience in the surveying of domestic housing for energy efficiency measures or design, construction or retrofitting of low carbon initiatives.
• C) Leading, managing and developing a team of technical staff to meet Key Performance Indicator targets and deadlines.
• D) Experience in preparing technical policies, processes or procedures.

3. Possess a current driving licence or have access to a form of transport that enables them to meet the requirements of the post in full.  *

• Yes
• No

Further information, including detailed job requirements and application form, is available from our website or by:

Telephone: 03448 920900

Email: recruit@nihe.gov.uk

The Technical Manager is responsible for leading a team of technical staff within a local grants area office to process a suite of funding schemes across the private housing sector. These grants are aimed at improving housing standards, improving energy efficiency and reducing fuel poverty and enabling persons with a disability to live as independently as possible and to remain in their own home.

As a member of the grants area office management team, the postholder will ensure a professional, proactive, customer orientated, and high-quality technical service is provided to our customers and stakeholders and that funding is processed in compliance with policies and procedures.

The essential criteria are detailed in the Candidate Information Pack.

Candidates must meet the following requirements:

1. Either

·       i)  Possess a degree or an equivalent level qualification (Level 6*) in Building Studies or other relevant construction related subject and can demonstrate 3 years relevant experience

OR

·       ii) Hold a BTECH higher or equivalent level qualification (Level 5*) in Building Studies or other relevant construction related subject and demonstrate 4 years relevant experience

OR

·       iii) Can demonstrate equivalent continuing professional development / experiential learning and demonstrate at least 5 years relevant experience (Please include dates)

*Refer to Qualifications Framework for equivalencies

It will be the responsibility of the applicant to demonstrate equivalency.  Relevancy will be determined with due regard to the duties and level of responsibilities set out in the job description for this role.

2. For the purposes of shortlisting, applicants must demonstrate their relevant experience for the number of years required, depending on their level of qualification, by reference 3 out of the 4 the following areas:

• A) Experience in the construction, renovation, or alteration to domestic properties (this may include any aspect of the process from design to measurement and costing, construction and site management).
• B) Experience in the surveying of domestic housing for energy efficiency measures or design, construction or retrofitting of low carbon initiatives.
• C) Leading, managing and developing a team of technical staff to meet Key Performance Indicator targets and deadlines.
• D) Experience in implementing technical policies, processes or procedures

3. Possess a current driving licence or have access to a form of transport that enables them to meet the requirements of the post in full.  *

• Yes
• No

Please select your preferred location/s:  *

• Belfast
• Ballymena
• Newry
• Omagh

Further information, including detailed job requirements and application form, is available from our website or by:

Telephone: 03448 920900

Email: recruit@nihe.gov.uk

The Grants Case Manager is responsible for leading a team of staff within a local area grants office to administer a suite of funding schemes across the private housing sector aimed at improving housing standards, improving energy efficiency and reducing fuel poverty and enabling persons with a disability to live as independently as possible and to remain in their home.

As a member of the grants office management team, the postholder will ensure a professional, proactive, customer orientated, and high-quality service is provided to our customers and stakeholders and that funding is administrated in compliance with policies and procedures..

The essential criteria are detailed in the Candidate Information Pack.

Candidates must meet the following requirements:

• 1. i)  Hold a degree or an equivalent level qualification (Level 6*) and demonstrate 2 years’ relevant experience.

OR

• ii) Hold a HND or equivalent level qualification (Level 5*) and demonstrate 3 years relevant experience

OR

• iii) Can demonstrate equivalent continuing professional development / experiential learning and demonstrate at least 4 years relevant experience (Please include dates)

*Refer to Qualifications Framework for equivalencies

It will be the responsibility of the applicant to demonstrate equivalency.  Relevancy will be determined with due regard to the duties and level of responsibilities set out in the job description for this role.

2. For the purposes of shortlisting, applicants must demonstrate their relevant experience for the number of years required, depending on their level of qualification, by reference 3 out of the 4 the following areas:

• A) Experience working as part of a team to achieve business objectives.
• B) Experience in supervising a staff team.
• C) Experience in applying policies and procedures to ensure compliance with governance requirements.
• D) Experience in identifying and implementing business improvement to improve customer service.

3. Possess a current driving licence or have access to a form of transport that enables them to meet the requirements of the post in full.  *

• Yes
• No

Please select your preferred location/s:  *

• Ballymena
• Omagh
• Newry

A reserve list will be created for the following locations, please select your preferred location on the reserve list if any:  *

• Belfast
• Londonderry/Derry

Desirable Criteria

·       1. Can demonstrate a working knowledge of the administration of grant aid or public funding.

Further information, including detailed job requirements and application form, is available from our website or by:

Telephone: 03448 920900

Email: recruit@nihe.gov.uk

The Lead ICT Telephony & Unified Comms Analyst will be responsible for supporting the  ICT Telephony & Unified Comms Manager in the delivery of the day-to-day operations of the Avaya Aura Unified Communications Platform including all components, Supplier/Contract Management, Incident & Service Request Management, Change Management, Problem Management and Communications.  Another key aspect of this role will involve liaising closely with a number of key business users and third-party Service providers.

The essential criteria are detailed in the Candidate Information Pack.

Candidates must meet the following requirements:

·       1. Can demonstrate at least 2 years’ relevant experience within the last 4 years of working in Incident & Service Request Management, Change & Problem Management. (Please include dates)

·       2. Can demonstrate at least 2 years’ relevant experience within the last 4 years of providing 3rd line technical support of large Telephony systems and their underpinning infrastructure. (Please included dates)

Desirable Criteria

• 1. Possess a HND or equivalent level qualification in a relevant IT subject

2. IT Industry recognised certifications in a relevant subject area such as:

• A) Networks – CISCO
• B) ITIL
• C) Microsoft Certifications
• 3. Possess a current driving licence or have access to a form of transport that enables them to meet the requirements of the post in full

Further information, including detailed job requirements and application form, is available from our website or by:

Telephone: 03448 920900

Email: recruit@nihe.gov.uk

The Senior Technical Officer plays an integral role within a local grants area office in the management of technical aspects of applications for a suite of funding schemes across the private housing sector.  These schemes are aimed at improving housing standards, improving energy efficiency and reducing fuel poverty and enabling persons with a disability to live as independently as possible and to remain in their own home.

As a senior member of the grants area office technical team, the post holder will ensure a professional, proactive, customer orientated, and high-quality technical service is provided to our customers and stakeholders and that funding is processed in compliance with policies and procedures.

The essential criteria are detailed in the Candidate Information Pack.

Candidates must meet the following requirements:

1. Either

·       i) Possess a degree or an equivalent level qualification (Level 6*) in Building Studies or other relevant construction related subject and can demonstrate 2 years relevant experience

OR

·       ii) Possess a BTECH higher or equivalent level qualification (Level 5*) in Building Studies or other relevant construction related subject and demonstrate and can demonstrate 3 years’ relevant experience.

OR

·       iii) Can demonstrate equivalent continuing professional development / experiential learning and can demonstrate at least 4 years’ relevant experience. (Please include dates)

*Refer to Qualifications Framework for equivalencies

It will be the responsibility of the applicant to demonstrate equivalency.  Relevancy will be determined with due regard to the duties and level of responsibilities set out in the job description for this role.

2. For the purposes of shortlisting, applicants must demonstrate their relevant experience for the number of years required, depending on their level of qualification, in at least 3 out of the 4 the following areas:

·       A) Experience in supervising a team of technical staff to meet business objectives.

·       B) Experience in carrying out inspections or surveys of domestic properties to identify defects or energy efficiency improvements and recommend solutions with associated costs.

·       C) Experience in applying technical policies and procedures to ensure compliance with governance requirements.

·       D) Experience liaising with various stakeholders on technical matters.

3. Possess a current driving licence or have access to a form of transport that enables them to meet the requirements of the post in full.  *

·       Yes

·       No

Please select your preferred location/s:  *

·       Derry/Londonderry

·       Omagh

·       Ballymena

·       Newry

·       Belfast

Further information, including detailed job requirements and application form, is available from our website or by:

Telephone: 03448 920900

Email: recruit@nihe.gov.uk

The Technical Officer plays an integral role within a local grants area office in the delivery of technical aspects of applications for a suite of funding schemes across the private housing sector.  These schemes are aimed at improving housing standards, improving energy efficiency and reducing fuel poverty and enabling persons with a disability to live as independently as possible and to remain in their own home.

As a member of the grants area office technical team, the post holder will ensure a professional, proactive, customer orientated, and high-quality technical service is provided to our customers and stakeholders and that funding is processed in compliance with policies and procedures.

The essential criteria are detailed in the Candidate Information Pack.

Candidates must meet the following requirements:

1. Either

·       i) Possess a degree or an equivalent level qualification (Level 6*) in Building Studies or other relevant construction related subject and can demonstrate 1 years relevant experience

OR

·       ii) Possess a BTECH higher or equivalent level qualification (Level 5*) in Building Studies or other relevant construction related subject and demonstrate and can demonstrate 2 years’ relevant experience.

OR

·       iii) Can demonstrate equivalent continuing professional development / experiential learning and can demonstrate at least 3 years’ relevant experience.

*Refer to Qualifications Framework for equivalencies (Please include dates)

It will be the responsibility of the applicant to demonstrate equivalency.  Relevancy will be determined with due regard to the duties and level of responsibilities set out in the job description for this role.

2. For the purposes of shortlisting, applicants must demonstrate their relevant experience for the number of years required, depending on their level of qualification, in at least 3 of the following 5 areas:

·       A) Experience in carrying out inspections or surveys of domestic properties to identify defects or energy efficiency improvements and recommend solutions with associated costs.

·       B) Experience of preparing basic plans / drawings following onsite surveys.

·       C) Experience of inspecting completed work to ensure it meets satisfactory quality standards which comply with current statutory requirements (eg. Building Control etc.).

·       D) Experience in using I.T. systems / mobile devices to carry out all technical duties and communication.

·       E) Experience in using an approved Schedule of Rates.

3. Possess a current driving licence or have access to a form of transport that enables them to meet the requirements of the post in full.  *

·       Yes

·       No

Please select your preferred location/s:  *

·       Omagh or Enniskillen

·       Ballymena

·       Newry

·       Belfast

A reserve list will be created for the following location, please select if you would like to included on the reserve list:

·       Derry/Londonderry

Desirable Criteria

·       1. Gas Safe: CCN1

·       2. Oftec: 101, 105 & 600

·       3. City & Guilds Energy Awareness

Further information, including detailed job requirements and application form, is available from our website or by:

Telephone: 03448 920900

Email: recruit@nihe.gov.uk

The Contact Officer is responsible for delivering excellence in customer service within a local area grants office to support the administration of a suite of funding schemes across the private housing sector aimed at improving housing standards, improving energy efficiency and reducing fuel poverty and enabling persons with a disability to live as independently as possible and to remain in their home.

The core role of the Contact Officer is to handle customer enquiries, keep customer records up to date and undertake administration duties to support the provision of a modern, professional and responsive service to support NIHE business delivery and our vision and values.

The essential criteria are detailed in the Candidate Information Pack.

Candidates must meet the following requirements:

1. Possess one of the following:

·       A) 2 A Levels or equivalent level qualification (Level 3*) and can demonstrate 1 years’ relevant experience.

or

·       B) 5 GCSEs (Level 2*) to include Maths and English at grade C or above and can demonstrate at least 2 years’ relevant experience.

or

·       C) Can demonstrate three years’ general administrative and customer service experience and can demonstrate ongoing learning through completion of relevant courses and/or through relevant supported work place or on-the-job training (Please include dates)

*Refer to Qualifications Framework for equivalencies

It will be the responsibility of the applicant to demonstrate equivalency.  Relevancy will be determined with due regard to the duties and level of responsibilities set out in the job description for this role.

2. Can demonstrate experience for the number of years required of working in a customer orientated and administrative environment to include:

·       A) Engaging with customers through call handling and various other methods

·       B) The use of a management information system in a processing environment

·       C) Using IT skills to include Word and Excel.

Further information, including detailed job requirements and application form, is available from our website or by:

Telephone: 03448 920900

Email: recruit@nihe.gov.uk