Ref: 2026-39

Salary: £80,607 – £90,630 per annum.  We also have an excellent pension scheme with an employer contribution of 19%.

To lead and ensure the effective and efficient delivery of Housing Services for the assigned region.

As a member of the Directorate’s senior management team ensure the provision of excellent customer centred housing services in a landlord at scale.

The essential criteria are detailed in the Candidate Information Pack.

Candidates must meet the following requirements:

• 1. Possess a degree level qualification (i.e. Level 6) or above or an equivalent level professional qualification
• 2. Hold a current professional membership of a relevant professional body e.g. CIH

OR

• Can demonstrate ability to obtain this within 1 year of commencement
• 3. Have at least 3 years’ relevant senior management* level experience in a large**, complex and customer focused organisation (Please include dates)

*Senior management is defined as responsibility for managing a service or business unit, as a head of function and normally reporting directly to at least an Assistant Director or equivalent within the organisation.

**NIHE employs in excess of 3,200 staff and manages a revenue budget of circa £1.2bn.

4. Have significant experience of:

• A) Effectively managing a significant housing service in a relevant organisation to deliver business objectives
• B) Successfully undertaking a senior representational role with stakeholders in order to resolve complex housing matters through engagement with partners
• C) Leading significant change programmes, which delivered demonstrable and sustainable performance improvement and high quality customer services
• D) Leading a team to deliver significant performance improvements
• E) Overseeing and being responsible for budget management, contract management and people resources
• 5. Possess a current driving licence or have access to a form of transport that enables them to meet the requirements of the post in full

Desirable Criteria

• 1. Experience of successfully managing a Housing Selection scheme
• 2. Possess a relevant degree level qualification (i.e. Level 6) or above e.g. housing, social sciences or construction

Further information, including detailed job requirements and application form, is available from our website or by:

Telephone: 03448 920900

Email: recruit@nihe.gov.uk