Administrative Scheduler

NIHE
Salary: £25,584 – £26,409 annum. We also have an excellent pension scheme with an employer contribution of 19%.
Administrative Schedulers accurately diagnose and record maintenance repairs for Housing Executive tenants and work in partnership with others to resolve issues to support the DLO Manager in the delivery of an excellent customer service via the telephone and/or by email, in line with our vision and values
The essential criteria are detailed in the Candidate Information Pack.
Candidates must meet the following requirements:
- i) Hold a BTEC National Certificate or equivalent Professional or Technical qualification* (Level 3) plus at least one year’s relevant general administrative experience
OR
- ii) Have five GCSEs* (Level 2), or equivalent qualification, plus at least two years’ relevant general administrative experience
OR
- iii) Can demonstrate three years’ general administrative experience and can demonstrate ongoing learning through completion of relevant courses and/or through relevant supported work place or on-the-job training
*Refer to Qualifications Framework for equivalencies (Please include dates)
- Candidates must demonstrate the relevant number of years’ experience in each of the below areas:
- i) Providing an administrative service
- ii) Engaging with customers and staff to coordinate service delivery
- iii) Using a range of computer packages, including Word, Excel, Outlook etc
Please select your preferred location/s *
- Cloughfern Depot, Newtownabbey
- Coleraine Depot
Further information, including detailed job requirements and application form, is available from our website or by:
Telephone: 03448 920900
Email: recruit@nihe.gov.uk
To apply for this job please visit www.nihe.gov.uk.